Kitnapo Terms and Conditions (Effective Date: November 29, 2024)

Welcome to Kitnapo! By accessing and using our website, kitnapo.com, and purchasing products from our premium food brand, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our website.

1. Acceptance of Terms

By using this website, placing an order, or browsing our content, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services. Kitnapo reserves the right to modify or update these terms at any time, and such changes will take effect once posted on this page.

2. Use of the Website

Eligibility

To use the Kitnapo website, you must be at least 18 years old and capable of entering into binding contracts. By using the website, you confirm that you meet these eligibility requirements.

User Account

To place an order on our website, you may be required to create an account. When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Product Information and Availability

We strive to provide accurate descriptions, pricing, and images for all our products. However, Kitnapo does not guarantee the accuracy of product information, and all product details are subject to change without notice.

Product availability is not guaranteed, and we reserve the right to limit the quantity of items available for sale, even after an order has been placed. In the event that a product is unavailable, we will notify you and offer a refund or an alternative product.

4. Pricing and Payment

All prices listed on the Kitnapo website are in USD and are subject to change without notice. Prices may also exclude taxes, shipping, or handling fees, which will be calculated during checkout.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and other secure online payment methods. Payment is required in full at the time of purchase. Once payment is processed, you will receive an order confirmation email.

5. Shipping and Delivery

We offer both domestic and international shipping options. Shipping fees are calculated based on the weight, size, and delivery destination of your order. Once your order is dispatched, you will receive a tracking number to monitor your shipment’s status.

While we aim to deliver your products in a timely manner, Kitnapo is not responsible for delays caused by third-party carriers, customs processes, or unforeseen circumstances.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information about our return, refund, and exchange process.

7. Privacy and Data Protection

At Kitnapo, we are committed to safeguarding your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using our website, you agree to our Privacy Policy.

8. Intellectual Property

All content on the Kitnapo website, including text, images, logos, graphics, and software, is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any content from the website without our prior written consent.

9. Limitations of Liability

To the fullest extent permitted by law, Kitnapo will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, the purchase of our products, or any content provided on our site. This includes, but is not limited to, damages related to loss of profits, data, or business interruption.

10. Indemnification

You agree to indemnify and hold harmless Kitnapo, its affiliates, officers, employees, and partners from any claims, losses, damages, liabilities, or expenses arising from your violation of these Terms and Conditions, misuse of the website, or infringement of any rights of third parties.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the state of Oklahoma, USA. Any dispute or claim arising from these terms or related to your use of the website shall be subject to the exclusive jurisdiction of the courts located in Sapulpa, Oklahoma.

If a dispute arises, we encourage you to first contact us directly at info@kitnapo.com to attempt to resolve the matter amicably. If resolution cannot be reached, disputes may be resolved through binding arbitration or in court as specified by the applicable laws.

12. Force Majeure

Kitnapo is not responsible for any failure to perform our obligations under these Terms and Conditions if such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, war, terrorism, or governmental actions.

13. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will indicate the revised effective date. By continuing to use our website after changes have been made, you agree to the updated terms.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Kitnapo. We look forward to serving you with the finest gourmet food products!